TPA Client Survey, April 11, 2000

We are in the process of redesigning various parts of our software and adding additional capabilities and data. We would sincerely appreciate it if you took a moment to answer a few questions about our existing software and ways you think we could enhance the next version of our product. Thank you in advance for your assistance!

Please answer these few short questions by clicking on the answer that most closely represents your opinion, and then click the "Send Survey to PTT, Inc." button at the bottom of the page. If you prefer, you may also print this form, complete it by hand, and fax it back to (203) 975-8101. Feel free to contact us at (203) 975-8100 if you have any questions or comments.

1. The concept of "search engine" or "data mining" software for financial market analysis is appealing to me. Strongly disagree
Disagree
Neutral
Agree
Strongly agree
2. I find The Profile Analyzer software to be a valuable tool in my trading/sales/research activities. Strongly disagree
Disagree
Neutral
Agree
Strongly agree
3. How would you rate the ease of use of The Profile Analyzer software? Very difficult to use
Somewhat difficult to use
Neutral
User-friendly
Very user-friendly
4. How frequently do you use The Profile Analyzer software? Once a month
Once a week
More than once a week
Daily
Several times a day
5. How would you rate the training, customer support and technical support for The Profile Analyzer software? Inadequate
Sufficient
Very good
6. How would you rate the pricing for the Profile Analyzer software? Very expensive
Somewhat expensive
About right
Inexpensive
Very Inexpensive
No opinion
7. Would you recommend the Profile Analyzer software to a co-worker, colleague or friend? Please use the box at the right to provide a brief reason or reasons for your answer (e.g., price, user-friendliness, competitive advantage, etc.) No
Yes
8. We are in the process of considering and prioritizing a number of product enhancements. For each of the following, please indicate your interest level in the project.
Ability to run searches on individual stock data (e.g., IBM, AOL, etc. No interest
Some interest
High interest
Ability to run searches on yield curve, volatility, swap and other spread market data No interest
Some interest
High interest
Incorporating real-time data into the software No interest
Some interest
High interest
An internet version of the software No interest
Some interest
High interest
Ability to import and search your company's own data in the software. If possible, please use the box at the right to describe your needs in more detail. No interest
Some interest
High interest
9. Any other suggestions you might have, on how to improve our software or services, are extremely valuable to us.
Please feel free to enter any comments you wish in the box at the right.
10. Your e-mail address (optional)
    
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